I couldn't be more impressed with this company, and in particular their delivery specialist Humberto. He was prompt, polite, and courteous. He asked before starting to deliver my mulch and rocks if the driveway was an alright place to unload. He offered to help me lay down my tarps and spread everything evenly so the piles were manageable to work on. I appreciate the on-time delivery and ease of ordering through their website. I ordered on Tuesday and they delivered on Wednesday - Less than 24 hour turn around! Killer price and overall solid experience.

I want to send a shout-out to thank the folks at Everglades / Landscape Supply Co. who provided a stellar experience and exceeded my expectations! Who knew this was even possible ordering dirt? Steven was very courteous and efficient in helping me confirm the volume required to fill a tree well, and accommodating my schedule for the multi-part delivery. Humberto was also very pleasant to work with and went out of his way to make sure I was pleased with the quality of the fill dirt before dumping. His drop was right on target and saved me a lot of effort moving the dirt. I highly recommend this business and believe their management must be stellar to enable their employees to strive for such customer satisfaction.

I ordered 5 cy of potting soil in error. My mistake was caught when Steven called to confirm prior to delivery. He immediately corrected the error to reflect 5 cy of top soil and the price reduction refund was back in my account within a few minutes not days that it sometimes takes other businesses. I though I would need more top soil and ordered another 5 cy. to be delivered a few days later. It was later determined by my landscape crew that I would not require any more top soil. I called Steven and he immediately cancelled my 2nd order and refunded the charge without any problems. This interaction between Steven at Landscape Supply was very pleasant and the correct way a business should handle any situation thrust upon them. Cudos to Stevens professionalism.

To Stevens and the orlando team. Thank you! I'm a DIY homeowner and ordered 8 pallets of St Augustine grass. I have never dealt with an individual like Stevens. The professionalism, patience, informative concerning the products condition was crazy. Stevens listen and understood my concerns in me having a negative experience with another company with a prior sod delivery years ago. He informed me of the products condition giving it a rating of 3 out of 5 stars. Stevens also gave me updated info as to the delivery trucks whereabouts as it neared my home. The whole experience was outstanding and to me the st augustine I received was 5 stars. This was on December 13. Today only 3 wks later the grass is crazy green and tall. Magic I don't know but this company got my respects!! Thank you Stevens! Regards Hector

The five star rating is a bit of a story, but to sum up, these guys are very courteous people, and if you give then the chance they will make sure in the end you are satisfied with their service. So I ordered salt and pepper gravel over the phone and did not notice that on the invoice they sent me that it said grey gravel. So I received grey gravel, and called them up concerned. They offered to give me a discount, and/or if need be to come out with a crew later and make a swap. I am in Leesburg area, so that would have been pretty expensive for them. I decided the grey gravel was okay, because it really is a nice rock. But the fact they were so calm and humble about everything and willing to do so much to make it right was very nice. I'm going to order a couple more cu. yds. of grey gravel from them.

Just wanted to say that that we had a misunderstanding about a repair I previously had a a stihl trimmer I previously purchased from these guy, but I recieved a call from Rafael to meet up with the store manager Mike, and they were both pleasant, informative and helpful with my situation. I am pleased to have meet both of them and get the misunderstanding resolved. These guys in the store are very informative with the product there selling and have a continuation of great customer service after the sale. Thank guys for all your hard work keep it up.

We were there on 5/12, and had one of he best (if not the best) retail experiences in a very long time. Buying a mower and generator isn't the sexiest, or funnest, investment one can make. We did it knowing we needed it living in Florida. Michael, Chris, and just about everyone else in the store that day made this experience exceptional. 5yrs from now, we'll probably have forgotten exactly how much money we spent that day, but we'll never forget the professionalism, and "above and beyond" assistance, and support, we received. Kudos to that entire staff. We will be back!

I walked in to Landscape Supply with my father and the minute i walk in the customer service was Extraordinary. I bought my father a riding lawn Mower for Father Day. Well my dad was having issues with the Mower he would tell me it was riding really slow. So, I called the Store and the Manager went to my Dad house and help him with the Mower. Thank you Jim for that, I really appreciate what you did. You are a very kind-hearted person, may god bless you and your Store. I'm in the US ARMY and when the leader steps up and takes initiative and goes above and beyond you know that his employees will do the same. I’m proud to say this is the reason why I fight for this country. They are still really good people in this world. Jim you have created life Customers to your store. Thank you again. SSG Vasquez Alex PS. If there were more stars I would give it to them 10 stars, in my book

Delivery guy was 5 star, the kids enjoyed watching at a distance and he was a pro. Purchasing and questions answered was 4 star. Everything everything was great except for the older overweight guy sitting on the lawn mowers who seem to have some sort of position of authority and started to make me feel during the purchase that they are not family friendly enough. I have a disabled child who is loud and does not stand still. The whole reason I purchased hundreds of dollars of supplies plus delivery was for my disabled child the irony was he was the one who was singled out by this nameless man and made the circumstances quite uncomfortable. Upon arrival to the business I told the sales person behind the counter that my son is disabled and the purchase is for him and the faster we can get through it the better because it is very difficult to shop with the child I thought we had an understanding but when the man who was sitting on the lawn mowers decided to run his mouth none of the men behind the counter who had heard what I said spoke to the man to tell him to keep his opinions to himself

After struggling all spring and summer to mow our bahia grass lawn with a push mower, I started looking into riding mowers and lawn tractors. Still having some questions I stopped in and was helped right away by Alex. He was able to answer my never ending questions related to grass types, equipment, old vs new, various models, etc. In the end I purchased a John Deere S240 lawn tractor and so far have been thrilled with my decision. They were even able to deliver by the end of that same day. A lawn that would take me a very frustrating hour and a half (two if it rained the day before) after one week of growth now takes 20 minutes, and is much more even and clean when I am finished. I now have more than enough time to get to it twice a week and keep it looking clean cut all week long. A big five star thank you to the team at Landscape Supply and the JD S240.

Went in to look at rising lawn mowers. After looking at lowes and home depot I was glad that not only did my wife pick the D110 but found this store. Went in and the owner Jim and two sales folks helped us. I actually decided on the D125. I love to buy my wife new toys and hey... She picked a Deere. Anyway she picked out a hat, we looked at some rock for the house and I paid. Got the D125 with 48 month warranty and mulching kit. I joked I bought a hat and ended up with a mower. Jim and his team were awesome and they were going to same day deliver but I asked them to add the mulch kit and bring it in the morning. Super helpful and did as I asked happily and with great customer service. However the story was good... But what came next was what really turned me into a repeat customer. Got home and my wife's foot was hurting. Took her to the doctor and she was diagnoses with a disease in her foot. She was going to have a hard time pushing the pedal to drive. I called up Jim and asked if I could please return it and get the z235 which would be easier on her. This is where I truly saw the service. 1. Jim worked with JD to so the return of the mower, the warranty, mulch kit everything. 2. They came and picked it up in the morning 3. Took off the mulch kit and put it on the z235 4. Drove the new one, which I hadn't even paid for yet to my house 5. Let me pay right then. My wife hobbled out and was shown how to use it and she played around for a good 20 minutes asking questions of Kris whom brought it out. I realize some of you have a different opinion based on your reviews, buy for me and my wife this wad an amazing experience. Next is the blower and weed wacker / trimmer. Thanks Jim, you made it easy and you definitely earned our business. Thanks -Michael

hi everyone, I like to share my recent experiences about this location owner and staff, sorry it took this long... After a bad start of misunderstanding in policy procedure and a personal approached from the owner Jim Lashley contacted me personally via cell phone. I like to let everyone know I'm a regular customer at this location, in fact just yesterday I purchased a fresh pallet of Floratam St. Augustine Sod, right away I got a text from my customer once she got home... "My grass looks so beautiful, THANK YOU" Thanks Guys! Bad bad warranty, actually none at all you must pay $42.00 for then just to look if the problem isn't a warranty selected you guessed it you are -$42.00 just for looking, for an item on this case a edger with a $300 value and only a month old and it was purchased at the same store I was never told when I purchased the equipment nor I see it in the paper work receipt, equals a scam, when I contact Sthil they wrote me back saying it's upto the dealer not them...

GT @ Total PKG I have been dealing with (Partner Releationship) Landscape Supply for over 10 years and have had nothing but a Proffesional and Caring Releationship with them throughout my 10 plus years, all of my needs are handled with care and concern for me as a small Buisnessman, Landscape Supply from Day one has treated me as a Priority and never looked at the size of my Company to determine the quality of service I would recieve, I was treated as though they wanted me as a long term customer and that is what they have developed in me and our Buisness Relationship, The Team at Landscape Supply has helped me grow from a 1 truck Company to a 6 Truck Company over the years, the big difference in Landscape Supply and all other Landscape Companies out there is, That the Owner (Jim) and his Team make it Personal and make me a Personal Customer at all times, Guys Keep Up The Good Work. You Have it all, and you have us at Total Pkg for life. Thanks GT

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