Service Writer / Clerk

Service Department

Assist the service manager in maintaining accurate, timely reports, work orders and records relative to the service department’s daily operation within the dealership.

  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Assist in answering service phone calls
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports and other reports as needed
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
  • Other related duties as instructed by management

  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • Mechanically inclined
  • High School Diploma or equivalent experience


Service Manager / Site Manager

None

Belle Glade

2017 Northwest 16th Street
Belle Glade, FL 33430
561-996-6531

Map & Hours
Boynton Beach

1335 Neptune Dr
Boynton Beach, FL 33426
561-732-8905

Map & Hours
Brooksville

22255 Cortez Blvd
Brooksville, FL 34601
352-573-2720

Map & Hours
Fort Myers

9501 FL-82
Fort Myers, FL 33905
239-332-5045

Map & Hours
Fort Pierce

6150 Orange Ave
Fort Pierce, FL 34947
772-461-5568

Map & Hours
Immokalee

775 E Main St
Immokalee, FL 34142
239-657-4413

Map & Hours
Largo

6785 114th Ave
Largo, FL 33773
727-828-8200

Map & Hours
Leesburg

1800 US-441
Leesburg, FL 34748
352-315-1016

Map & Hours
Loxahatchee

13295 Southern Blvd
Loxahatchee, FL 33470
561-784-4000

Map & Hours
Naples

1945 Pine Ridge Rd
Naples, FL 34109
239-260-8800

Map & Hours
Odessa

2240 Success Dr
Odessa, FL 33556
727-842-8618

Map & Hours
Okeechobee

820 US-98
Okeechobee, FL 34972
561-296-7523

Map & Hours
Orlando

12049 S Orange Blossom Trail
Orlando, FL 32837
407-240-1023

Map & Hours
Palmetto

906 US-301
Palmetto, FL 34221
941-722-3281

Map & Hours
Plant City

2805 West, FL-60
Plant City, FL 33567
813-737-1660

Map & Hours
Sarasota

6209 McIntosh Rd
Sarasota, FL 34238
941-924-9709

Map & Hours
St Cloud

117 13th St
St Cloud, FL 34769
321-209-4888

Map & Hours
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