Responsible for selling, receiving, and delivery of parts, attachments and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties. Greets customers and provides assistance.
Look up and ordering of Parts for John Deere equipment using JDPOINT ordering system & PMPRO catalog system
Look up and ordering of Parts for Other Vendors using their website catalogs
Sells & orders parts required to fill customer needs using PFW business system
Promotes and sells products and/or services to meet customer needs
Supplies Service Technicians with parts as required
Assists with preparing and maintaining merchandise displays
Assists in keeping parts department clean and orderly
Follows up on shortages and expedites issues by reporting to the manager
Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
Perform other related duties assigned by Managers.
Basic data entry/keyboarding skills
Basic machinery knowledge
Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager
Ability to use the JD Pathways /John Deere Parts Catalog computer application and Vendor Websites for parts look up and ordering.
Ability to learn PFW business system for invoicing, receipting and ordering parts for customers