Information Technology Specialist

Helps coordinates assigned areas of technology-related product/service selection, set-up, support, communications, and data protection to assist employees in efficiently completing work. Assist the IT Department in assuring up-to-date, effective hardware and software applications are in place and employees are properly trained in their use.

• Maintains IT asset information to ensure appropriate lifecycle management
• Works with appropriate personnel to establish and adhere to annual IT budget
• Coordinates purchasing modern technology solutions including computers, servers, cell phones, software, etc.
• Works with other departments to identify potential efficiencies and implement cost saving changes
• Suggests innovations and best practices for optimizing employee time
• Develops and enforces policies to allow for the most cost-effective use of existing solutions
• Maintains knowledge of current technology and stay abreast of new technological advancements to provide cost effective solutions for the company
• Safeguards dealership technology systems through items such as acceptable use, password, and network access policies
• Safeguards data by assuring timely back-ups and processing
• May be required to installs software, vendor, and pricing updates on all systems and help coordinate the installation and set-up of all new equipment
• Provides IT support to employees in all locations by prioritizing, troubleshooting and resolving problems quickly by utilizing the helpdesk ticket system.
• Escalates technology installation and support issues to appropriate dealership, partner, and vendor personnel as appropriate.

• 5+ years experience in information technology
• Strong communication skills with ability to train others on technology solutions
• Experience with routers, servers, and network technology desired
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Must be physically able to perform minor lifting of equipment, climbing or crawling to install equipment and run cables and occasionally long periods of time sitting at a workstation
• Must be willing to travel to company locations
• Familiar with John Deere and competitive products desired
• Must have a good sense of humor and work in a TEAM environment