Supports sales and service departments by profitability managing pickup and delivery of
equipment. Centralized contact for scheduling all equipment requests received from Sales Managers, Sales professionals, Service Managers, and Service Advisors.
Unload and load equipment on or off trucks per customer or sales professionals
Determine items to have PDI’ed and moved to the front
Organize the lot and manage inventory every month
Manage the serial numbers
Answer phones, texts and emails
Organize the lot, equipment, pallets, inside building and other related items
Call customers and schedule day and times for pick up or delivery
Check inventory daily to see what needs to be completed, put away, brought to the front, etc
Optimizes vehicle assets to improve routing and capacity, ensuring timely pickup and deliveries
Communicates accurate pickup/delivery dates and details with internal and external employees
Ensures compliance with federal, state, and local transport and vehicle regulations, reporting and
permitting processes
Manages lifecycle of equipment, aids in determination of transportation needs and required capabilities within budget
May participate in Service EDUCATE Training programs required for the development of skills and knowledge
Understanding of delivery logistics and regulatory delivery practices
Must be organized
Must be able to lift 50lbs
Experience working in a fast-paced team environment
Knowledge of basic computer applications, Microsoft programs as well as scheduling applications
Basic machinery and vehicle capability knowledge
Experience communicating effectively verbally over the phone and in person, as well as in writing
High School Diploma, GED, or equivalent experience required.