We understand repairing or maintaining a piece of equipment isn't always your favorite part of ownership. However, we will make it the best experience possible! Expect our service team to welcome your phone call or store visit in an upbeat and positive manner. Then after our team inspects and diagnoses the issues, we will provide you an upfront quote to repair the unit. At Everglades you will not have to guess what your repair will cost!
Everglades Technical Assistance Center (ETAC)
- Everglades Technical Assistance Center (ETAC) provides you with immediate assistance to a team of Master Technicians. Through John Deere's JDLink Connectivity Service, our ETAC specialists can diagnose your equipment issues over the phone and even offer solutions right then- or schedule services that will guarantee resolution. The virtual service is delivered at no cost so it saves both time & money by minimalizing downtime.
Customer Service ADVISOR™
Connect to your tractor with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform limited calibrations — all on your own in the shop or in the field.
Operator, Diagnostic, and Technical Manuals
Digital database of do-it-yourself instructions. Everything you need to resolve equipment issues on your own. All Ag & Turf equipment operator manuals are now free and ready to download.
Access to Thousands of Parts
Access to thousands of replacement and maintenance parts for all makes and ages of machines — at any budget. PARTS OnSite™ even provides an inventory of parts where you need them most — in your very own shop.
MyJohnDeere
Reference hour-interval maintenance online through your MyJohnDeere portal, along with service and safety training.
Get Pricing on John Deere Diagnostic Software
| Item | Description | Price |
|---|---|---|
| Customer Service Advisor Annual Subscription | One year Customer Service ADVISOR 5.2 software subscription | $2,500 |
| Everglades Training and Support | One initial software installation and training visit (Training visit is 4 hours). | $1,200 |
| Machine interface hardware kit | Used for Electronic Data. Optional but required for machine hookup. | $1,377 |
| Test Box and Accessories | Optional but needed for many diagnostic steps. | $1,470 |